This is a one-time charge that will appear on your statement as Esora Services.

Welcome to Esora Services. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our publishing services.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or purchase our services, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Information
• Company Name (if applicable)
• Manuscripts and publishing materials you voluntarily submit

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

• Provide our publishing services
• Process orders and payments
• Communicate project updates
• Respond to customer inquiries
• Improve website performance
• Personalize your experience
• Send promotional offers (only with your consent)
• Prevent fraud and unauthorized activity
• Comply with legal obligations

Manuscript Confidentiality

At Esora Services, we understand that your manuscript is your intellectual property.

All manuscripts submitted to us remain confidential.

We do not sell, publish, distribute, or claim ownership of your work.

Our staff and contractors are expected to maintain strict confidentiality throughout the publishing process.

Cookies

Our website uses cookies to:

• Improve user experience
• Remember preferences
• Analyze website traffic
• Measure marketing performance

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party providers for:

• Payment processing
• Email communications
• Website analytics
• Cloud storage
• Customer support

These providers only receive the information necessary to perform their services and are required to protect your data.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable methods of protection, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent
• Request a copy of your stored data

Requests may be submitted through our contact email.

Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will become effective immediately upon posting on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Email: [email protected]